[personal profile] khiemtran
So, you want to eat lunch at Sushiro? Well, read on...

Sushiro Exterior

Sushiro (スシロー) is one of the largest "conveyor belt" sushi chains in Japan. As such, the entire process of queuing, ordering and paying is marvellously automated.


First, you'll need to request a table using a touch screen. It will help if you can read Japanese here, but if you can't, someone is bound to help you out. As a hint, just press the number of people in your party and then hit the big button twice. The next screen will ask if you want to sit at the counter (カウンター), a table (テーブル) and some other option I can't recall. If you want a table, it should be the second one down. You'll get a ticket. If you don't know how to count in Japanese, keep an eye on the screen near the front. The number showing will be the next one called.

Once seated, help yourself to sushi from the conveyor belt and green tea from the little container with the tiny spoon. (No, it's not wasabi!) Just use one little spoon per cup and pour yourself some hot water by pressing the cup under the tap (just visible in the bottom right hand corner of the previous picture). The cups will most likely be up on the shelf above the conveyor belt.

Sushiro Train

The menu is pretty comprehensive and, unlike other places, the plates are all the same price, 105 yen. So, why the white and orange plates? There's a clue at the bottom right corner of the menu.

Sushiro Menu

The orange plates are wasabi hairi ("with wasabi") and the white plates are wasabi nuki ("without wasabi").

Some of the many dishes on offer...

Sushiro Plates

Sushiro Sushi Closeup

When you're done, stack the plates based on how you want to divide the bill, then press the call button shown below. (Looks like that chocolate cake is also wasabi nuki.)

Sushiro Button

When the waitress comes, ask politely for the bill (O kanjō kudasai) and, if paying separately, use the magic words betsu betsu onegai shimasu ("separately, please!").

The waitress will put a ruler next to each stack and scan a barcode that matches the height of the top plate. She'll show you the reader to confirm she's scanned the right amount. Then she'll scan a plastic token and give it to you. The whole thing is done in seconds (or it would be, if the foreigners weren't all so busy taking pictures).

Sushiro Bill

Next, take your plastic token to the register and settle the bill, while your table is already being cleared for the next set of customers.

Date: 2012-06-05 10:50 am (UTC)
ext_12726: (Barmouth bridge)
From: [identity profile] heleninwales.livejournal.com
I'm really enjoying these insights into life in Japan.

What an amazingly organised way of running a restaurant!

Date: 2012-06-05 08:21 pm (UTC)
From: [identity profile] khiemtran.livejournal.com
It was nice that, even though the automation was there, there was still lot of friendly human reaction. The machines were helping the staff instead of requiring the staff to become machines.

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